FAQs Archive - Page 5 of 11

Q: What is a Proof of Residence?

During compliance checks, we might need to conduct additional follow up and obtain a Proof of Residence document to show the address on the investment is correctly associated with the investor. A Proof of Residence document can be a utility bill, bank or credit card statement, mortgage statement or rent invoice, or even a driver's license. Please note: the Proof of Residence should be dated within 12 months of your investment and the address should match the address on your My Personal Info page.

Q: What is the definition of a U.S. person (as defined by the IRS)?

The term ''United States person'' means: is a citizen or resident of the United States, a domestic partnership, a domestic corporation, any estate other than a foreign estate, or any other person that is not a foreign person. This also includes a trust if a court within the United States is able to exercise primary supervision over the administration of the trust, and one or more United States persons have the authority to control all substantial decisions of the trust. This is defined by the IRS.

Q: When investing in an Express Deal, how long do I have to fund my investment?

Investors have 3 days to fund their Express Deals investment from the moment they submit their transaction. Your investment deadline can always be found on your My Investments page. Simply click on the ongoing deal and you will see a timer counting down at the top of the page. You must fund your investment via a wire or ACH push payment. Failing to send funds by the investment deadline will result in removal from the deal. At that point, the offering will be placed back on our platform for other investors to take.

Q: I previously invested in Company X via an Express Deal. Am I able to sell my position? If so, how long must I hold my investment before I am able to do so?

Yes, you are able to resell a position you acquired via an Express Deal. If you invested in an Express Deal, you can resell your position 6 months from when the deal closed.

Q: I created a sell order through the Express Deals feature. Will I need to pay a placement fee even if my order is not filled?

No, you will only pay a placement fee should your order be executed successfully. We will automatically remove the fee when sending the funds to your bank account.

Q: Why am I unable to adjust my investment size for an Express Deal?

The reason you are unable to adjust the investment size for an Express Deal is because the investor in an Express Deal must purchase the whole investment size . With Express Deals, the seller creates a sell order by choosing their desired price per share and number of shares. The buyer must take the whole order to move forward. This can lead to substantially lower or higher investment sizes for investors who are used to seeing the flat $20K minimums on our Standard Deals.

Q: Is there a minimum amount of time I must hold my investment before I am able to sell through an Express Deal?

Yes, you must hold an eligible investment for not less than one year before you can utilize Express Deals. If you invested through an Express Deal, your minimum holding period is six months.

Q: I tried to invest in an Express Deal but I was kicked out. What happened?

Think of this like buying tickets on StubHub. When you select an Express Deal to invest in, we reserve that deal for you and you alone, including hiding the deal so no other investors can see it. You then have a defined period of time (shown in a timer at the top of the transaction process) during which you must complete and submit your transaction. If you do not complete the necessary steps in time, you will be removed from the deal and the deal will be placed back onto our platform for other investors to access. It’s all in the name: Express .

Q: My sell order has been live on your platform for weeks. How come my sell order hasn’t been filled yet?

Ultimately, it is up to our investors to decide whether they want to buy at the price you have chosen for your sell order. That said, there are a few best practices to increase the chance of a match: Choose a price around our Suggested Price. The majority of successful deals on our platform happen at a price point that is a ~20% discount to the last funding round. The Suggested Price will take this into account, as well as leverage the prices of active sell orders on the platform. Keep order sizes between $20,000 and $50,000. Our Express Deals are a match between one buyer and one seller. Therefore, one buyer will be required to purchase the full size of your order in order for a match to occur. The pool of investors who will take an order of $50,000 is larger than that of $500,000. Stay active! Keep an eye on your sell order by following along via our Listings page. You can visit the company page for the company in which you are selling and see what prices other users are asking for. With this information, you can update your sell order to be more competitive by clicking the Modify Sell Order on your My Transactions page.